L&T Group - Executive - Presales/Customer Service (4-10 yrs)

Job Type: Full-time Location: Powai

Overview :

We are seeking a highly motivated and experienced Pre-Sales Executive to join our dynamic team. The ideal candidate will be responsible for driving sales and contributing to the growth of our Residential projects in Mumbai. The role requires extensive market research, client interaction, and proactive engagement in business development activities.

Key Responsibilities :

- Maintain service quality to uphold company goodwill and secure bookings through effective market research.

- Manage Residential projects in Mumbai, ensuring smooth operations and client satisfaction.

- Actively participate in product launches and contribute to expanding business opportunities.

- Handle customer queries promptly and ensure high levels of customer satisfaction.

- Identify prospective clients, generate business from existing clientele, and achieve assigned business targets.

- Regularly interact with clients, addressing their queries and complaints to maintain positive client relations.

- Conduct cold calling, arrange appointments with site managers, engage in digital outreach, and achieve booking targets.

Requirements :

- Full-time bachelor's degree in business administration, Marketing, or a related field.

- Proven experience as a Pre-Sales Executive or similar role in the real estate or property development industry or customer service in any industry.

- Strong understanding of customer requirements.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proficiency in MS Office.

Preferred Qualifications :

- Experience in handling sales customer service.

Benefits :

- Competitive salary and performance-based incentives.

- Health insurance and retirement savings plans.

- Professional development opportunities.

- Friendly and collaborative work environment