Russian Language Expert

ABOUT GLOBALSIGN

Established in 1996, GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate digital signing, authentication, and encryption. Its high-scale PKI solutions support the billions of services, devices, people, and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe, and Asia.

GMO GlobalSign Certificate Services Private Limited has also been certified as Great Place to Work Effectively July 2022. This is another step for us on our journey of building a High-Trust and High-Performance Culture. GlobalSign India also has fared much better than Top 75 Great midsized companies.

ROLE & RESPONSIBILITIES

• As a Client Services Multi-Lingual Vetting Agent, you will join the GlobalSign Global Vetting Team, who are responsible for ensuring that applications made by customers meet the company's strict security policies and Guidelines set by the CA/B Forum and Baseline Requirements, and that any subsequent support issues are resolved efficiently.

• Vetting is crucial to the company. You must be able to apply the guidelines with rigour, diligence and integrity.

• Some degree of interpretation may be required, and you need to apply sound reasoning to arrive at decisions, and record and be prepared to defend decisions that are taken.

• The vetting process, ultimately resulting in the correct issuance of our certificates, must be executed quickly, so you need to be able to progress efficiently, and to be well organized in order to track multiple simultaneous applications, as well as keep within GlobalSign's SLA for each product and the appropriate Guidelines for the product.

• The vetting process involves a number of techniques, including research, and written or verbal communications with customers, so you must be comfortable with communicating with customers from around the globe with tact and diplomacy, and be able to project a professional image.

• The ability to speak three or more languages fluently would be a distinct advantage, and the required language abilities will be key to your employment. You will be required to use your language skills on a daily basis to assist your own vetting procedures and those of your Client Services colleagues, to ensure the business needs are met.

• You will work as part of the team with initiative, drive and good humour. The workload will fluctuate and you must be able to respond flexibly. The company is young, dynamic and growing. You will be able to make a real difference, and will be expected to make suggestions for improvements.

• You will be using a mixture of tools and should be familiar with MS Office applications and the internet. You will be trained on the products in accordance with business needs and your language skills but you do not need to be highly technical.

• You will be required on occasion to deal with Level 1 Support matters, as well as assisting with any translation or language requirements the business requires from the start. All customer support is conducted via telephone or email. You will ensure that requests made by customers are met in a timely and professional manner while providing excellent customer service. Shift work, including some weekend working will be required.

Security responsibilities:

At GlobalSign we believe that security is the responsibility of every employee. We therefore expect the employees to minimize risk by reducing and preventing the impact of information security threats to GlobalSign, as to protected against loss of confidentiality, integrity, and availability. All GlobalSign employees are held responsible for maintaining the required level of information security within the scope of their job function. The GlobalSign information security framework clearly defines and documents these responsibilities, as well as responsibilities for individual information assets and security processes.

At a minimum, the responsibilities include:

• Using information assets for authorized purposes only.
• Understanding the security classification of information assets and using the information assets accordingly.
• Not disclosing or releasing direct or indirect information assets to any third-party without appropriate authorized management approval.
• Protecting information assets placed in the care of users from misuse, disclosure, theft, and destruction, whether it is by accident or deliberate means. GlobalSign employees will be required to sign the Acceptable Use Policy that stipulates their responsibilities in terms of information security at the start of their employment and at any time these are updated.

Perks and Benefits

• Be a part of Japanese MNC operating and scaling up well in India since years.
• Work with one of the Great Places to Work among top 75 mid-sized companies.
• Meaningful and rewarding work that is performed with integrity.
• A culture of learning in collaboration with great young colleagues and leaders.
• A unique career journey shaped by your talent and curiosity.
• Support and trust to thrive in your career and life.
• Get Insurance against your and immediate family's health.
• Get Flexible Working Hours environment.
• Vaccinate yourself by reimbursing the cost.
• Make Fun & Friends at Office, Go for outings and yearly off-sites.