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4 Gmmco Jobs

Asst. Manager / Sr. Engineer (Customer Support) - CI

4-7 years

Mumbai, Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

Asst. Manager / Sr. Engineer (Customer Support) - CI

Gmmco

posted 29d ago

Job Role Insights

Flexible timing

Job Description

Roles & Responsibilities:


1. Achieve connectivity goal for the SBU.

2. Leverage connectivity to meet business goals of SBU

3. Enhance utilization of digital services by product support team & customers to realize the value of connectivity.


Key Deliverables:


1. Achieve Connectivity Goals

- Monitor & meet targets of 2G/3G & TCP Programs during 2025

- Track & reduce number of non-reporting assets

KPIs - PACS & ARO


2. Leverage connectivity to meet business goals

- Alert management

- Analysis of VL data and support PS team with key insights

- Prepare L2/L3 reports for CVA visits by CSEs

KPIs - Alert closure rate, CVA renewal rate


3. Enhance utilization of digital services

- Enhance EM usage rate & improve premium subscriptions Training & marketing

- Leverage Remote Services (Flash & Trouble sheet)

KPIs - EM Usage rate, RM Services target, % Premium subscriptions



Employment Type: Full Time, Permanent

Read full job description

Gmmco Interview Questions & Tips

Prepare for Gmmco Assistant Manager roles with real interview advice

People are getting interviews at Gmmco through

(based on 30 Gmmco interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
20%
17%
13%
13%
10%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Gmmco are saying

3.9
 Rating based on 52 Assistant Manager reviews

Likes

Everything is good at GMMCO CK BIRLA GROUP

Dislikes

Nothing is bad, it only depends upon your working method.

Read 52 reviews

Assistant Manager salary at Gmmco

reported by 165 employees with 5-16 years exp.
₹4.8 L/yr - ₹11.5 L/yr
At par with the average Assistant Manager Salary in India
View more details

What Gmmco employees are saying about work life

based on 792 employees
63%
77%
45%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Gmmco Benefits

Job Training
Health Insurance
Soft Skill Training
Free Food
Education Assistance
Free Transport +6 more
View more benefits

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