Process Trainer - Accounts Receivable

Summary

GM Analytics Solutions is looking for a self driven, core dedicated and experienced Line Trainer, who is experienced in RCM end to end knowledge and educates new hires on the process knowledge and system navigation required for business center roles and transforms individuals into professionals through outcome-oriented training aligned to achieve business goals.

During the non new hires the trainer will help operations to perform and achieve the production and collection targets. The individual should be proficient/ well versed with US Healthcare RCM Industry and should be comfortable working in Night shift (US time).

JOB DESCRIPTION

• Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules
• Plan and implement an effective training curriculum
• Prepare hard copy training materials such as presentations, video module
• Should train freshers on end-to-end RCM in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress

JOB REQUIREMENTS

• Excellent knowledge of US healthcare and the RCM process
• Must have experience in training multiple and large batches
• Should have a clear understanding of the Trainer role and must have Proven Coaching abilities
• Strong Product & Process knowledge
• Experience in creating and developing training content such as modules and process SOPs

DESIRED PROFILE

• Minimum 5 years of US Healthcare experience (Mandatory experience in AR calling with Denial management and other additional experience in areas such as Credit Balance, authorization and patient calling will be preferable)
• Minimum 1 years of on paper healthcare (AR process training) experience Excellent communication, presentation, and interpersonal skills.
• Excellent interpersonal skills and the proven ability to build and maintain strong and effective customer and internal relationships
• Well versed in Soft Skills and training methodologies
• Knowledge of US culture
• Solid knowledge of the latest corporate training techniques
• Client Management skills
• Must be working as a Process Trainer
• Need medical billing experience only
• Good with MS Office (Excel, Word & Power point)
• Excellent time management and organizational skills
• Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment

Competency Requirements:

• Must possess the following knowledge, skills, and abilities to perform this job successfully:
• Strong presentation skills with internal and external customers.
• Communicate effectively and clearly.
• An analytical mind.
• Ability to stick to time constraints and meet deadlines.
• Negotiation skills and the ability to develop strong working relationships.
• Solutions-minded, compliance-minded and results-oriented.
• Excellent organization and planning skills with the ability to define, analyze and resolve issues quickly and accurately.
• Ability to juggle multiple priorities successfully.
• High-energy, the hands-on employee who thrives in a fast-paced work environment.
• Flexible, adaptable and can adjust to a rapidly changing and growing environment.
• Ability to develop both tactical and strategic solutions to business challenges.

*Contact person- HR Shivi*

*Contact Number-7428699980*

This position may be modified to reasonably accommodate an incumbent with a disability. This job requires the ability to work with others in a team environment, the ability to accept direction from superiors and the ability to follow Company policies and procedures. Regular, predictable and dependable attendance is essential to satisfactory performance of this job.