Systems Trainee

-Installation and configuration of Windows-based operating systems (Windows XP, Vista,7&8 etc.)
-Software installations and troubleshooting of all types of customer-oriented field problems, network setting for TCP/IP, and Internet setup.
-Trouble shooting all types of Hardware and software applications problems.
-Configuring & troubleshooting Desktop/Laptops & Managing backup and recovery.
-Configuring & troubleshooting printer, scanner & LAN related issues reported by users
-Network configurations and Management (Wired & wireless).
-Exposure in Active Directory user creation & deletion
-User group policies creation & modification
-Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
-Monitoring of virus issues through Symantec Endpoint Protection antivirus.
-Regular data & mail backup of MS Outlook (PST files).
-Password creation & resetting to end users through remote desktop