Senior Product Designer, Growth

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations

Our mission is to enable everyone to contribute to and co-create the software that powers our world

When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress

This mission is integral to our culture, influencing how we hire, build products, and lead our industry

We make this possible at GitLab by running our operations on our product and staying aligned with our values

Learn more about Life at GitLab

This is a 100% remote position

About The Role

As a member of the Growth team, you'll play a key role in driving business outcomes by helping users find increased value and efficiency with GitLab

Results for customers is at the top of our values hierarchy because we know that our customers’ success directly drives ours

Ensuring a frictionless experience for users who want to get started, trial, purchase, and explore new features is essential to delivering results for our customers

As a designer in this space, you’ll be instrumental in making that happen

Currently, the Growth team is working to increase the adoption of GitLab Duo, our AI solution that supports developers across the entire software development lifecycle

You’ll work with the team to make it easier for customers to start a free trial and purchase a subscription, set up GitLab Duo, assign seats, and discover new features

Looking ahead, your focus will be on onboarding and adoption across GitLab's core platform

Your user-centered approach will be crucial in key areas such as user registration flows, onboarding for free and paid customers, feature discovery, trials, and purchasing

The Growth team works across the product, offering a variety of interesting and challenging opportunities to explore new product areas and contribute to their success

Here Are Some Links With Extra Information

Product Design team page

Pajamas design system

Duo Adoption roadmap

What You’ll Do

You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product

You’ll collaborate with teams across the product to help improve the discoverability and adoption of features in their product areas

You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs

You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes

You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals

You’ll undertake usability testing to validate your thinking

(We’ve got an excellent team of UX Researchers who can offer guidance, as needed

)

You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole

What You'll Bring

Must have demonstrated experience working as a Growth designer, or working in a growth-relevant area such as onboarding, user acquisition, free-to-paid conversion, feature adoption, etc,

Familiarity with product experimentation

Domain knowledge or background in DevSecOps

Experience fostering collaboration across multiple product teams and stakeholders

Experience conducting your own research with a variety of methods, and strong decision making skills for when to do research

Strong visual design skills with the ability to balance leveraging the design system and recognising when a unique component is needed

About The Team

Product Design supports the teams at GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals

We partner closely with our stable counterparts in Product Management and Development

As Product Designers, we are the owners of design judgment

We start with a problem to solve and always first consider what the best experience for the user would be

How GitLab Will Support You

Benefits to support your health, finances, and well-being

All remote, asynchronous work environment

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and development budget

Parental leave

Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement

Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification

If you're excited about this role, please apply and allow our recruiters to assess your application

The base salary range for this role’s listed level is currently for residents of listed locations only

Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data

See more information on our benefits and equity

Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary

California/Colorado/Hawaii/New Jersey/New York/Washington/DC pay range

$114,200—$200,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world

All of our roles are remote, however some roles may carry specific location-based eligibility requirements

Our Talent Acquisition team can help answer any questions about location after starting the recruiting process

Privacy Policy: Please review our Recruitment Privacy Policy

Your privacy is important to us

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer

GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law

GitLab will not tolerate discrimination or harassment based on any of these characteristics

See also GitLab’s EEO Policy and EEO is the Law

If you have a disability or special need that requires accommodation, please let us know during the recruiting process