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12 Ginger Hotels Jobs

Branch Service Head

1-6 years

Mumbai

Branch Service Head

Ginger Hotels

posted 12d ago

Job Description

SUMMARY
  • Improve customer service experience, create engaged customers and facilitate organic growth.
  • Take ownership of customers issues and follow problems through to resolution.
  • Set a clear mission and deploy strategies focused towards that mission.
  • Develop service procedures, policies and standards.
  • Keep accurate records and document customer service actions and discussions.
Requirements
  • Experience in providing customer service support.
  • Excellent knowledge of management methods and techniques.
  • Proficiency in English.
  • Working knowledge of customer service software, databases and tools.
  • Awareness of industry’s latest technology trends and applications.
  • Ability to think strategically and to lead.
  • Strong client-facing and communication skills.
Benefits
Travel Allowance
Daily Allowance When Going to Field.
Attractive Incentive.

Employment Type: Full Time, Permanent

Read full job description

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What people at Ginger Hotels are saying

What Ginger Hotels employees are saying about work life

based on 183 employees
59%
41%
48%
94%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Ginger Hotels Benefits

Free Food
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Team Outings +6 more
View more benefits

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