Technical Trainer/ Associate- Knowledge Advisory

Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We are seeking a Dynamic & Tech-Savy person for the role of Associate- Knowledge Advisory/ Technical Trainer.

Location: New Friends Colony, New Delhi

Job description

• Drive the knowledge center of the organization
• Help the users maximize value from the Geotrackers Telematics Platform
• Creation of Technical Documents - Quick Guides
• Deep Technical Champion
• White Papers - Case Studies, Blogs, Testimonials
• Training - Internal and External
• Solution Consultant - Feature Uptake Catalyst
• Product Feedback Documentation and Product Feature Management
• Competitor Analysis / Benchmarking
• Identify key process parameters for different industries
• Map improvement in key process parameters attributable to use of Geotrackers
• Drive generation of detailed & crisp insights based on user behavior, market trends and macro environment (competitors / complements / substitutes)
• Assist sales team in pre-sales and post sales product demo, training, consultations.

Desired Candidate Profile

• Strong technical understanding
• High level of comfort with learning new software and technologies
• Excellent skills in MS Excel - Sort, Filter, V-Lookup, H-Lookup, Pivot Tables, Page Set-Up etc
• Effective communication & interpersonal skills
• Goods skills in written & spoken English.
• Good presentation skills. Able to present confidently to large groups of people.
• Ability to take queries and respond confidently
• Ability to talk & resolve matters
• Disciplined work habits
• Good work hygiene