Cluster Manager

Business Importance of the Role:

This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks.

You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. 

You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams.

• Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual):

Cluster P&L Responsibility

• Owns the P&L performance in your cluster for delivering revenue goals across Genworks portfolio products through proper planning and executing sales strategies.
• Design and execute effective sales strategies to realize your Operating Plan, sales forecast, order forecast, including pricing and profitability to achieve sales targets.
• Motivate the entire sales team in your circle for high productivity in meeting their deliverables
• Leads & cultivates a culture of GW values & integrity
• Leverages internal relationships to enhance customer experiences. Promotes a safe working environment and ensures compliance with Governance policies and procedures.
• Maintains constant communications with team for faster customer resolution and satisfaction
• Proven ability to drive the sales process from plan to close

Business Connect

• Develop a good awareness of ground level business challenges and objectives in your Cluster to drive a proactive approach in addressing Business issues.
• Actively partner with all stake holders (VH) to support and challenge leaders thinking in achieving optimal outcomes related to talent and sales performance effectiveness.
• Actively participate in daily/weekly/monthly sales review calls with Manager or other stakeholders.
• You have to ensure Collections are made as per agreed target date and have addressed all issues on priority that will impact payment delay.
• Keep current with industry leading best practices, observe competition trends in your region and keep the HQ updated.
•  Reinforce Genworks values and demonstrate alignment between our business objectives and deliverables.
• You have to ensure complete compliance in terms of TnL Submission is on time,100% PNDT Regulatory for all orders, Customer KYC checklist adherence, strict confidentially of deal transaction, non-compete clause adherence etc..in your behaviour.
• You have to ensure Upsell and Cross Sell of solutions happen in your Cluster as per GW four quadrant measures of performance. This will ensure an evolved selling leadership style is demonstrated in the region which will lead to higher market capture.

Market Penetration

• You have to ensure Qualified Funnel Quality of your Cluster is maintained at all time.
• New Customer Onboarding each quarter in New Areas must be demonstrated to          increase our reach.
• 100% Existing Customer Retention will be a key SLA along with Competitor Conversion

Academics & Experience Pre-requisites:

• Bachelor or master’s degree from an accredited academic institution. Engineering Degree will be preferred.
• Min. 5 Years of relevant experience in Med Tech sector in companies of similar size and scale.
• Should have worked or working in Tier 2 and down markets that we are serving with excellent KOL connects.

Pre-requisite Skills:

• Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact
• Able to travel without boundary
• Ability to work with the team and follow up for deliverables daily over telecon/email.
• Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information
• Proven ability to impact and influence at all levels within the company to achieve optimal outcomes
• Should adapt to a dynamic, fast paced and rapidly changing matrix environment
• Ability to effectively network across a variety of teams to build solid relationships.
• Capability and willingness to operate on both macro and micro issues.
• Sound analytical, problem solving and negotiation skills.

Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role:

• Bachelor's or master's Degree from an accredited academic institution. Engineering Degree will be preferred.
• Min. 5 Years of relevant experience in Med Tech sector in companies of similar size and scale.
• Should have worked or working in Tier 2 markets that we are serving with excellent KOL connects.
• Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact
• Able to travel without boundary
• Proven ability to impact and influence at all levels within the company to achieve optimal outcomes
• Should adapt to an dynamic, fast paced and rapidly changing matrix environment
• Ability to effectively network across a variety of teams to build solid relationships.
• Capability and willingness to operate on both macro and micro issues.
• Sound analytical, problem solving and negotiation skills.