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610 Genpact Jobs

Network Engineer Firewall

5-9 years

₹ 15 - 17L/yr

Hyderabad / Secunderabad

1 vacancy

Network Engineer Firewall

Genpact

posted 1hr ago

Job Role Insights

Flexible timing

Job Description

Inviting applications for the role of Lead consultant - Network Engineer



The network consultant role is responsible for monitoring and troubleshooting client network equipment, ensuring consistent connectivity to client Data Centers. The ideal candidate will have expertise in Network (LAN/WAN) technologies and be able to diagnose and resolve network issues while seeking opportunities for improvement. Familiarity with networking concepts, practices, and procedures is essential. The role requires experience and sound judgment to handle various tasks and contribute to goal achievement.


Responsibilities

  • Working Experience in Firewall (Palo Alto & Juniper) configuration and troubleshooting.
  • Should have work Experience in upgrading/patching firewalls.
  • Must have Experience in configuring & handling in L3 R/S issues (VRF Routing, ACL, Prefixlist/Distribution list).
  • Must have Experience in BGP/OSPF/IPsec/SSL.
  • Perform activities related to Changes and change management activities (e.g. creating change requests and script/configuration) following change process and procedures.
  • Should have proven communication skills and experience in handling bridge calls.
  • Maintain network asset information and update network topology diagrams periodically.
  • Raise ticket with product vendors (Cisco/Palo/F5) and coordinate to resolve issues.
  • Execution of iOS Upgrades, security patches and bug fixes for switches/router & Firewall.
  • Perform periodic configuration backup and restore as per policy.
  • Identify opportunities to automate repetitive tasks and help enhance quality of internal processes.
  • Create case logs, record information, set resolution timelines, follow up on issues, and escalate complex cases as necessary.
  • Analyze issues and determine appropriate actions to guide clients or associates toward a timely resolution.
  • Should have knowledge of Cisco ACI.
  • Troubleshoot network issues and implement corrective measures.
  • Maintain network performance through monitoring, analysis, and troubleshooting, escalating issues to vendors when required.
  • Apply knowledge of clients case resolution processes, policies, and escalation methods in daily tasks.
  • Provide ad-hoc support and perform other duties as assigned.
  • Participate in 24x7x365 rotational support for production systems and services.
  • Contribute to and enhance clients Hosting IT knowledge management system
  • Exposure in Cloud networking.

Qualifications we seek in you!

Minimum Qualifications / Skills

  • Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.
  • Preferred Skills

Preferred Qualifications/ Skills

  • Strong technical knowledge in LAN, WAN, Palo Alto firewalls, F5 Load balancers and Cisco Devices.
  • Strong experience in CISCO Network support – Troubleshooting and projects.


Employment Type: Full Time, Permanent

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What people at Genpact are saying

4.4
 Rating based on 14 Network Engineer reviews

Likes

The client location which genpact has provided me it's good environment.

  • Job security - Excellent
Dislikes

Might be genpact is a good company, but I will work for client location nothing is happening on time. Without informing anything agents they change the project vertical, it's impacted on our AES parameters and it's been 17 th month I'm surviving here.. I didn't get my Promotion.

  • Salary - Poor
  • +5 more
Read 14 Network Engineer reviews

Network Engineer salary at Genpact

reported by 79 employees with 1-6 years exp.
Lock Unlock
₹1.9 L/yr - ₹10.8 L/yr
36% more than the average Network Engineer Salary in India
View more details

What Genpact employees are saying about work life

based on 31.6k employees
60%
84%
70%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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Genpact Hyderabad / Secunderabad Office Locations

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Hyderabad Office
Hyderabad-Gachibowli SEZ: 3rd & 4th Floor, Block 2 DLF Cyber city, Plot No. 129-132, Opp. A.P.H.B. Colony, Gachibowli, Hyderabad. Hyderabad
500019
Hyderabad Office
Hyderabad-Pocharam: GENPACT, 4th, 5th & 6th Floors, Building 8, Raheja Mind Space, Pocharam, Ranga Reddy, Secunderabad, Telangana. Hyderabad
500088

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