Genpact Inviting Applications For Order To Cash-Lucknow

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting candidates for Order to cash role.

Responsibilities:

Cash Applications/Collections

• The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts
• The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment

Validate the Purchase Order (PO) requests from to bill the order.
• Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation
• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts.
• Meeting collections numbers/targets (monthly/ quarterly/ yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
• Lead and participate in conference calls with Country / Regional Financial Managers.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Qualifications Minimum qualifications

• Graduate in commerce (B.com/CMA/CS)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.