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Responsibilities

• Lead the design, implementation, and management of Active Directory infrastructure and related services, including DNS, DHCP, Group Policy, and LDAP.
• Develop and maintain AD architecture diagrams, documentation, and processes.
• Ensure that AD designs are scalable, secure, and aligned with industry best practices.
• Manage AD forests, domains, and trusts across multiple environments.
• Perform routine maintenance tasks, such as patching, updates, and health checks.
• Oversee the creation and management of user accounts, groups, and organizational units (OUs).
• Implement and enforce Group Policy Objects (GPOs) to secure the environment and manage configurations.
• Ensure that AD is configured and managed in compliance with security policies and regulations.
• Perform regular security audits, risk assessments, and vulnerability scans on AD environments.
• Implement and maintain security measures, including privileged access management, account lockout policies, and multi-factor authentication (MFA).
• Monitor and respond to security incidents involving AD, such as unauthorized access attempts or breaches.
• Work with other IT teams to integrate AD with other identity and access management (IAM) systems, cloud services (e.g., Azure AD, AWS IAM), and third-party applications.
• Collaborate with network, server, and application teams to ensure seamless integration and interoperability.
• Support migrations, consolidations, and upgrades of AD environments.
• Provide advanced troubleshooting and support for AD-related issues, including replication problems, authentication failures, and performance bottlenecks.
• Lead root cause analysis (RCA) for critical incidents and implement corrective actions.
• Provide mentorship and guidance to junior team members and IT staff.
• Create and maintain detailed documentation, including AD configurations, procedures, and policies.
• Conduct training sessions and workshops for IT staff on AD best practices and new features.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Good experience in managing Active Directory infrastructure and operations within a large enterprise environment.
• Deep understanding of Active Directory, including forests, domains, trusts, and replication.
• Expertise in AD security practices, including privileged access management, MFA, and auditing.
• Strong knowledge of Windows Server environments and related infrastructure.
• Experience with PowerShell scripting for automation and management of AD tasks.
• Familiarity with cloud-based identity services (e.g., Azure AD, AWS IAM) and hybrid AD environments.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.

Preferred Qualifications/ Skills

• Certification in Microsoft technologies, such as MCSA: Windows Server or MCSE: Core Infrastructure.
• Experience with Azure Active Directory or hybrid cloud environments.
• Familiarity with ITIL or other IT service management frameworks.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Strong commitment to customer service and delivering quality solutions.