Sales Coordinator (Bangalore)

Job Summary:

The Sales Coordinator is responsible for providing administrative support to the sales team and ensuring the efficient operation of the sales department. This role involves coordinating sales activities, managing client communications, and handling documentation to help achieve sales targets and improve customer satisfaction.

Key Responsibilities:

Sales Support: Assist the sales team in managing customer accounts, processing orders, and addressing client inquiries. Ensure timely and accurate completion of sales documentation and reports.

Order Management: Coordinate and track the order process from receipt through delivery, ensuring that customer requirements are met and resolving any issues that arise.

Communication: Act as a liaison between the sales team, customers, and other departments. Facilitate clear and effective communication to ensure a smooth workflow and address any concerns promptly.

Reporting: Prepare and maintain sales reports, performance metrics, and other data as required. Analyze sales data to provide insights and support decision-making.

Administrative Duties: Handle scheduling, meeting arrangements, and travel coordination for the sales team. Manage sales-related correspondence and maintain organized records and files.

Customer Service: Provide exceptional customer service by addressing client needs and inquiries, managing complaints, and ensuring customer satisfaction.

Process Improvement: Identify opportunities for process improvements within the sales department and assist in implementing new procedures to enhance efficiency.

Sales Coordination: Assist in the planning and execution of sales campaigns, promotions, and events. Support the sales team in achieving sales goals and targets.

Qualifications:

Education: Bachelors degree in Business Administration, Marketing, or a related field (or equivalent work experience).

Experience: Minimum of 2-3 years of experience in a sales support or administrative role, preferably in a similar industry.