Communication Executive

We are seeking a highly skilled and experienced Telecaller to join our hospital's team. The successful candidate will be responsible for making outbound calls to patients, families, and healthcare providers to schedule appointments, follow up on treatments, and provide exceptional customer service.

Key Responsibilities:

- Make outbound calls to patients, families, and healthcare providers to schedule appointments, follow up on treatments, and provide exceptional customer service.

- Respond to incoming calls and messages in a timely and professional manner.

- Provide accurate and detailed information about hospital services, treatments, and procedures.

- Address patient concerns and resolve issues in a courteous and empathetic manner.

- Maintain accurate records of calls, appointments, and follow-ups.