Add office photos
All Filters
13 GD Goenka Healthcare Jobs
Faculty/Trainer - Patient Relations Associate
GD Goenka Healthcare
posted 4mon ago
Job Description
- Goenka Institute is looking for Faculty/Trainer - Patient Relations Associate to join our dynamic team and embark on a rewarding career journey
- Curriculum Development: Create and develop training materials, curriculum, and resources for patient relations associate training programs
- Training Delivery: Conduct training sessions, workshops, and seminars for patient relations associates to impart knowledge and skills related to patient communication, empathy, and service excellence
- Communication Skills: Focus on teaching effective communication skills, active listening, and empathy to ensure that associates can interact with patients in a compassionate and understanding manner
- Conflict Resolution: Provide training on handling difficult situations, patient complaints, and conflict resolution to manage and resolve issues effectively
- Patient Advocacy: Educate associates about patient rights, advocacy, and the importance of ensuring a positive patient experience
- Compliance and Regulations: Ensure that associates are aware of and compliant with healthcare regulations, privacy laws, and institutional policies
- Customer Service Training: Teach the principles of exceptional customer service, including responsiveness, professionalism, and exceeding patient expectations
- Feedback and Evaluation: Conduct assessments and provide feedback to trainees to help them improve their patient relations skills
Employment Type: Full Time, Permanent
Functional Areas: Education
Read full job description What people at GD Goenka Healthcare are saying
What GD Goenka Healthcare employees are saying about work life
based on 23 employees
Strict timing
Monday to Saturday
No travel
Day Shift
GD Goenka Healthcare Benefits
View more benefits
Compare GD Goenka Healthcare with
Apollo Hospitals
Compare
Fortis Healthcare
Compare
Max Healthcare
Compare
Manipal Hospitals
Compare
Narayana Health
Compare
Columbia Asia
Compare
Aster Dm Healthcare
Compare
Health Care Global Enterprises
Compare
Artemis Health Institute
Compare
Medanta the Medicity
Compare
TCS
Compare
Accenture
Compare
Cognizant
Compare
Wipro
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Similar Jobs for you
Share an Interview