Key Account Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Role Overview

Manage sales activities including organizing, developing, and maintaining a region capable of achieving the Galderma s sales objectives, under the supervision of the Sales & Marketing Manager - A&C.

Job Requirement

• Education: Science Degree- BSc, B.Pharma, MBA is desired
• Work Experience:

Minimum 6 years continuous experience in selling Aesthetic Derma products, diagnostic equipment s, high end surgical equipment s, medical devices and ortho equipment s

• Required pre-requisites skills/experience for this position: Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software.

Skills & Attributes Requirement

• Ability to engage in B2B discussions to help craft solutions based on an organizations specific business needs.
• Ability to provide actionable solutions to stakeholders to drive value.
• Aligns cross-functional teams on key customer needs, account objectives, and the resulting plan of interaction with the key accounts
• Ability to understand how products address clinical needs, and be able to identify differentiating profiles between competing products
• Considers financial drivers, market position, and other internal/external factors to guide customer and account decisions
• Networks extensively in organization across functions and levels, assembling resources on behalf of the customer

Roles & Responsibilities

• Achieve sales budgets for the region & recommend sales objectives and strategies for the area/territory to the BU Head.
• Submit accurate sales forecast for the month.
• Ensure effective in clinic communication of product communication by practicing and learning on regular basis.
• Collate important information about every customer as per PST -psheet to create individual customer business growth plan.
• Participate in strategic plan for the regions & understand in detail the account s strategic plan for the year and long-term account goals.
• Meet doctors as per set visit frequency for A, B1 and B2, and maintain call average of 5 and coverage area of more than 90%
• Ensure achieving excellence of strategic marketing initiatives and medical training activities to drive business growth.
• Adhere to medical training activities SOPs in the region
• Ensure timely submission of TP and daily reports and monthly expenses in Hidoc.
• Work closely with the key accounts to develop them as user.
• Ensure effective logistic operation in the region & prompt feedback to the marketing team on the promotions and campaigns.
• Develop KOLs in the region for brand advocacy.
• Work effectively across the entire organization and leverage all available organizational resources, including market access, finance, and business intelligence, medical, sales and marketing.
• Work internally with marketing and other teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.
• Keep update on relevant matters including company business, policy, and procedures.
• Ensure compliance with appropriate SOP s and company policies and practices.
• Participate in personal development and training sessions.
• Identify decision making unit in the specific accounts and use influencing capabilities in helping the decision making process by key stake holders.
• Analyze competition product usage, activities at accounts and monitor the same on monthly basis.