IATA Executive Ticketing

Roles and Responsibilities

• Manage ticketing operations for international travel bookings, cancellations, and amendments.
  
• Handle customer inquiries and resolve issues related to flight schedules, baggage claims, and other travel-related matters.
  
• Process refunds and exchanges of tickets according to company policies.
  
• Maintain accurate records of transactions and perform audits as required by management.
  
• Collaborate with team members to achieve sales targets and improve customer satisfaction.