Technical writer

Process Analysis and documentation for squad internal processes, writing and maintenance of SOPs and Work Instructions.

Setting up and maintaining confluence pages related to process flow, how-to, release notes, reference guides, knowledge base articles etc.

Setup and maintenance of SharePoint pages with Customer facing information and instructions.

Training manuals/course materials.

Release note documentation.

Skillset of these individuals is primarily good communication skills (writing, presenting, curating content etc.), change management / training skills, editing and organizing content with basic technical knowledge.

Level intermediate senior.