ServiceNow Certified System Administrator/

No of years' experience Experience6 to 8 years.

Detailed job description Skill Set:.

Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations (using REST APIs, JDBC, MID servers, and Integration Hub) with a focus on keeping the instance as Out-of-the-Box as possible..

Develop and maintain ServiceNow workflows, business rules, UI policies, ACLs, and notifications..

Collaborate with various teams to gather requirements and translate them into technical specifications..

Troubleshoot and resolve issues with ServiceNow configurations and customizations..

Provide expertise on technical questions related to the development of ServiceNow functions..

Mentor junior developers and provide technical guidance and support..

Drive development using agile methodology and software development processes..

Participate in ServiceNow upgrades, enhancements, and reviewing and aligning to instance health scans..

Develop and maintain documentation for ServiceNow configurations and customizations..

Stay up to date with ServiceNow releases, new features, and best practices..

Collaborate with the team to ensure timely and prioritized completion of deliverables..

Mandatory Skills.

6+ years of experience in the ServiceNow platform across administration and development..

Strong knowledge of ServiceNow platform and architecture..

Experience with ServiceNow ITSM and familiarity with ServiceNow HR Service Delivery, Application Portfolio Management, and/or ITOM applications (CMDB, Discovery, Event Management)..

Experience with ServiceNow Automated Test Framework and other testing tools..

Good to Have Skills.

ServiceNow Certified System Administrator or ServiceNow Certified Application Developer..