Total Yrs. of Experience* 8+ Years Relevant Yrs. of experience* 5 Detailed JD *(Roles and Responsibilities) JD: ITIL, SRE, Incident management, service request fulfillment Expert level scripting skills on Shell/Perl/Python. Good to have System Administration - Windows, Linux. Good to have experience on environment provisioning Good Communication Skills. Good to have ITIL certifications Mandatory skills* ITIL, SRE, Incident management, service request fulfillment Desired skills* ITIL Process