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2527 Fusion Plus Solutions Jobs
Service Now Developer
Fusion Plus Solutions
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- More than 5+ years of development, configuration, and integration experience in building solution on ServiceNow platform.
- Good to have knowledge and working experience of other ServiceNow ITOM modules like ServiceNow CMDB, Discovery, Service Mapping, Event management.
- Good knowledge of ServiceNow CMDB and CSDM data model.
- Understands Discovery scheduling and potential network impacts
- Experience with net-new implementations of Discovery, Event Management, and Service Mapping; can relay best practices to clients
- Understands CMDB relationships and hierarchy, experience in CMDB Health dashboard configuration and with CMDB remediation including duplicate and stale CI items
- Understanding of the Identification and Reconciliation engine
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and perform resolution efforts
- Good knowledge of ServiceNow CMDB CSDM data model.
- Maintain instance integrity & security based on ServiceNow best practices
- Provide functional expertise as the Subject Matter Expert (SME) for all application suites respective to their product line.
- Preferred certifications: ServiceNow CIS-Discovery, ServiceNow CIS-Service Mapping
- Collaborate with internal business stakeholders to write/estimate stories.
- Oversee developers work, and own overall quality and delivery of development.
- Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required.
- Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges.
- Capable of executing hands-on development for stories that cannot be delegated.
- Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer (network, web servers, middleware, and database/storage)
Technical knowledge of the following areas:
- Java, HTML, JavaScript, LDAP/Active Directory, networking, and database administration
- Working knowledge of configuration management tools, methods, and processes.
- Basic knowledge and awareness of various other modules like ITSM, Monitoring tools.
- Expert level proficiency in ITOM /CMDB product line
- Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
- Deliver technical workshops on ITOM: Discovery, CMDB, Service Mapping
- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
- Knowledge on identification, classification rule in CMDB
- Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependencies
- Required Hands on experience with ServiceNow ITOM implementations and ServiceNow Service Mapping
ServiceNow ITOM modules like ServiceNow CMDB, Service Mapping, Discovery, Event management
Employment Type: Full Time, Permanent
Read full job description What people at Fusion Plus Solutions are saying
What Fusion Plus Solutions employees are saying about work life
based on 19 employees
Strict timing
Monday to Friday
No travel
Night Shift
Fusion Plus Solutions Benefits
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