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Fusion Plus Solutions

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3.3

based on 19 Reviews

2527 Fusion Plus Solutions Jobs

Service Now Developer

Fusion Plus Solutions Inc

3.3

based on 19 Reviews

2-4 years

Hyderabad / Secunderabad

1 vacancy

Service Now Developer

Fusion Plus Solutions

posted 6mon ago

Job Role Insights

Fixed timing

Key skills for the job

Vendor Management Customer Service Management Agile Coaching ITSM Scrum

Job Description

Area of expertise Deep understanding of all or some of these ServiceNow modules - ITSM, CSM (Customer Service Management), FSM (Field Service Management), Integration hub with hands on experience of working across multiple integrations.
Essential Skills

In depth understanding of TSM/CSM implementation for Customer and enhancing configurable workspaces.
Experience with Catalog Item, Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications.
Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
Good experience in Agile way of working (Scrum, User Story, Sprint model)
Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.