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173 Front Office Jobs in Pune

Guest Relation Executive -Pune location

2-7 years

Pune

1 vacancy

Guest Relation Executive -Pune location

Sodexo

posted 2d ago

Job Description

JD for GRE Role

If interested, please share updated resumes on amruta.kanojia@sodexo.com

Role Description:

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo

Key Responsibilities

Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.

- Collect all closed work orders to close the calls.

- Produce reports based on the data collected, through produced work orders, for Sodexho and the Client

- Receive and answer all incoming calls/mails/papers reporting complaints or work requests

- Log in the call through the software, which in term generates work orders

Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes

- Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations

- Maintain the confidentiality and security of all data and information relating to the facility

- Maintain professional appearance at all times

Qualification :

- HSC/equivalent or Diploma holder or Graduate

- Minimum 2 years experience in any facility management company or in a hospitality industry.

- Excellent knowledge of Word and Excel

- Excellent customer service skills

- Excellent communication skills

- Ability to deal with various types of people

- Effective time management skills




Employment Type: Full Time, Permanent

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What people at Sodexo are saying

2.9
 Rating based on 14 Guest Relation Executive reviews

Likes

Nothing to like....... totally useless

Dislikes

Discrimination and nepotism

  • Salary - Bad
  • +6 more
Read 14 Guest Relation Executive reviews

Guest Relation Executive salary at Sodexo

reported by 51 employees with 1-10 years exp.
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₹1.9 L/yr - ₹4.8 L/yr
At par with the average Guest Relation Executive Salary in India
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