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6 Fresenius Kabi Jobs

Customer Service Executive

2-7 years

Pune

2 vacancies

Customer Service Executive

Fresenius Kabi

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Greetings from Fresenius Kabi India Pvt Limited


About Us:


Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition. Our products and services are used for the therapy and care of critically and chronically ill patients.Established in 1995, Fresenius Kabi India Pvt. Ltd is the country's most admired healthcare provider. Fresenius Kabi as a global healthcare provider has been caring for life for over 100 years. We are dedicated to healthcare professionals by providing them with a diverse range of pharmaceutical products and medical devices. Our business can be broadly classified into four therapeutic areas, Clinical Nutrition which offers parental and enteral nutrition products, IV drugs which formulate intravenously administered generic drugs such as Oncology drugs, Anaesthetics and analgesics, Anti-infective and critical Care drugs, Infusion therapy which includes infusion solutions & colloids, Medical Devices (Transfusion Technology/Infusion Technology) offers pumps, disposables, Infusion management system, products of collection & processing of blood components & for therapeutic treatment of patients blood by apheresis systems. In the field of biosimilars, we develop products with a focus on autoimmune diseases and oncology. All these therapeutic areas are segmented in 4 different business verticals functioning across various geographies.


Role 1


Job Purpose & Main Accountabilities


Order Processing:

  • Ensure Sales Orders process of all divisions for West and South Zones with 100% accuracy and Pack Size.
  • Collaboration with Sales Managers and field staff to achieve the business objectives as defined in the TAT.
  • To work in closed co-ordination with Finance and Planning to get challenges resolved for clearing orders blocked due to overdue and stock availability

Customer Service:

  • Back Order monitoring in co-ordination with the Area Managers, Planning team, Warehouse team on daily basis.
  • E-Order reports to be released on daily basis .
  • To Prepare MIS reports

Documentation

  • Audit Documents compilation

Experience and Qualifications

  • Graduate with commerce background
  • Proficiency in MS Office (Excel) & SAP (SD - Module) knowledge
  • 3-4 years of experience in a similar role in a sales organization
  • Should have a fair understanding of accounting

==============================================================================


Role 2


Job Purpose & Main Accountabilities

Customer Appointment

  • To ensure 100% dedication in appointing Customer and Ship to code parties in FK books with no deviations as per Check list provided.
  • Monthly Customer Data validation reports to be prepared and submitted
  • MIS reports to be submitted for Customer appointed every month.

Business Partner Due Diligence

  • BPDD compliance 100% with monthly and quarterly review and documented report to be prepared. Review and document CMD changes and BPDD on quarterly basis & Master data annually

Customer Service

  • Customer Verification of aa ll active Customers to be done

Experience and Qualifications

  • Graduate with commerce background
  • Proficiency in MS Office (Excel) & SAP knowledge (Sales and Distribution)
  • 2-4 years of experience in a similar role in a sales organization
  • Should have a fair understanding of accounting

Please email on Pooja.Gijre@fresenius-kabi.com or connect on +91 7709395400 form Mon to Fri between 10 AM to 6 PM .


Refer this job to someone you know or fits the role.


Thanks

Team HR

Fresenius Kabi



Employment Type: Full Time, Permanent

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What people at Fresenius Kabi are saying

What Fresenius Kabi employees are saying about work life

based on 1k employees
58%
39%
43%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Fresenius Kabi Benefits

Health Insurance
Job Training
Free Transport
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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Fresenius Kabi Pune Office Locations

View all
Pune, Maharashtra Office
Headquarter
9th Floor, AP81, 83 North Main Road, Mundhwa Pune, Maharashtra
411036
Pune, Maharashtra Office
A-3, MIDC, Ranjangaon Ganapati, Shirur Pune, Maharashtra
412220

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