HubSpot Operations Specialist

About the position Description

Freightos is the global booking and payment platform for the trillion dollar freight industry, making global trade more efficient (and more interesting!). Our platform is used by hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters. Oh, did we mention we re traded publicly on the Nasdaq (CRGO!)

Role:

Connecting the world means connecting a lot of people. To help with that, we re looking for an experienced HubSpot Specialist to help our existing Marketing Ops team. As we scale, this role will be key to managing and executing increasingly technical HubSpot tasks across multiple business units including marketing automation, data cleansing and reporting. We re looking for a HubSpot native who feels very comfortable using the platform, with very strong technical & analytical skills. This isn t for people who have just sent out emails with Hubspot; it s for people who adore custom objects and can t wait for Hubspot feature update emails to get sent out.

Key Responsibilities

• Collaborate closely with the Director of Marketing and the Marketing Operations team (Lead & Specialist) to prioritize and independently deliver on HubSpot requests.
• Manage HubSpot tasks including, but not limited to:
• Advanced email marketing setup and list creation
• Database hygiene and segmentation
• CTAs and landing pages
• Build and optimize workflows and automations using HubSpot Operations Hub.
• Develop custom dashboards and reports to track key marketing metrics while ensuring high data quality
• Build and maintain integrations between HubSpot and external platforms (Slack, Zoom, etc.) and for sales-marketing alignment (Zoho experience is a bonus).
• Collaborate with development and product teams for event tracking (Segment), API management, and syncing data across platforms.

Requirements

Requirements and Skills:

• 3+ years of experience working with HubSpot at an advanced level of technical proficiency (workflows, automations, analytics and especially integrations). This is not for someone who has been a passive Hubspot user loading emails or uploading contacts.
• Strong project management and organizational skills with the ability to juggle multiple tasks and deadlines.
• Familiar with email marketing best practices (HTML knowledge is a bonus!)
• Excellent written and verbal communication skills in English.

What you will be offered at Freightos

• We strive for professional development and continuous learning. Apart from career support, you ll be entitled to get an annual training budget for personal and professional development.
• Participation in the Long Term Incentive Plan ( LTIP ) of the Freightos Group
• Health and accident Insurance.
• Shift Timings: 12pm to 9pm ( IST), flexible schedule
• Hybrid mode to work from the office.
• Multicultural and open environment, full of great people from multiple countries.
• Great office in Baashyam Willow Square, in Chennai