To collect task reports and analyze progressive improvements.
To keep check on ERP usage by clients.
To address ERP updates if required.
Coordinate with client and Backend team to attain common goal.
Arrange ERP support to clients as and when required.
Checking and responding to mails in timely manner.
To keep track of client working if e-Care panel is up to date and take action on panel related problems of Parents, Teachers and Students if required.
Monitoring if the school website is up to date and guiding the team for any issues.
Monitoring working on ERP software and keeping track for its backup to be sent to Head office like for Report Cards, Fee Entry, Library Books Entry etc.
Attending PTM with teams and maintaining a complaint log book.
Maintaining a log of CRM tickets that needs priority or special consideration.
Analyzing scope of improvements.
Taking necessary actions and keeping the reporting authority posted with updates.
Preparations of reports, presentations, meeting notes and minutes for Executive Management team.
Acting as the point of contact between the internal or external executives.
Travelling occasionally for the meetings.
Liaise with clients and internal project teams on behalf of Executive Management team when required.
Assists with daily administrative duties and completes broad variety of administrative tasks that include managing an active calendar of appointments, drafting letters, etc.
Manage and complete follow up for prospective projects.
Maintain confidentiality and privacy at all times which is necessary and appropriate for the discharge of the role and responsibilities.
Required Skills Set
Good verbal and written communication skills.
Ability to work accurately in a busy and demanding environment.
Self-motivated with the ability to work proactively using own initiative.
Good analytical and problem-solving ability. Work management with pre-planned tasks execution.
Must be comfortable to travel for meetings with the Management.
Must be Soft spoken.
Must have knowledge of MS-Office (Word, Excel, Power-Point etc.).
Ability to collaborate with a wide variety of professionals.
Organized, attentive, observant.
An empathetic and patient approach towards situations, and problems.
Experience and inclination towards research-based work.
Self-starter, ability to work independently, meet deadlines, and manage multiple projects simultaneously; thrives in a fast-paced and dynamic - environment, exceptional work ethic.
6 Days (Monday to Saturday)
Would be required to maintain a personal laptop, smart cell phone, and good internet connectivity.
Candidate must have their own vehicle (two-wheeler/four-wheeler) (We ll provide candidate with the fuel expenses @ Rs. 3.5 per km for two-wheeler Rs. 8.5 per km for four-wheeler).
1 Year employment bond is to be signed.
Looking for immediate joiners.
Travelling will be required in Delhi NCR.
Looking for female candidates only.
skills
Analytical Skills
Good Communication Skills
Contact No. must be atleast 10 digits *Resume is Compulsory