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4.1

based on 144 Reviews

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6 Forest Essentials Jobs

CRM Executive

1-6 years

Noida

1 vacancy

CRM Executive

Forest Essentials

posted 20d ago

Job Description

Key Deliverables:

  • Own, manage and operate our India CRM Process individually.
  • Responsible for query management received via call, email and chat platform.
  • Ability to work within pre-defined SLAs
  • Ability to liaison with inter-linked functions for answering customer queries.
  • Derive and define reports which would help us in understanding and determining performances across key consumer touchpoints.
  • Experience in working with CRMs such as Zendesk and Freshdesk
  • English communication a must and having problem solving skills.



Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Forest Essentials through

(based on 7 Forest Essentials interviews)
Referral
Job Portal
Campus Placement
57%
29%
14%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Forest Essentials are saying

CRM Executive salary at Forest Essentials

reported by 3 employees
₹3.6 L/yr - ₹8.8 L/yr
72% more than the average CRM Executive Salary in India
View more details

What Forest Essentials employees are saying about work life

based on 144 employees
56%
46%
50%
92%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Forest Essentials Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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