Dispatch Executive

Job Summary
The Dispatch Executive will be responsible for managing the efficient dispatch of beverage products, ensuring timely deliveries, coordinating with transporters, and maintaining accurate records. .

This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
Order Processing & Dispatch
Plan, schedule, and oversee the dispatch of beverage products as per customer orders.
Ensure timely and accurate delivery of goods to distributors, retailers, and customers.
Coordinate with the warehouse team for order picking, packaging, and loading.

Logistics Coordination
Communicate with transporters and drivers to ensure on-time deliveries.
Monitor vehicle movements and resolve any delivery-related issues.
Optimize routes and transport costs for efficient dispatch operations.

Inventory & Documentation Management
Maintain accurate records of dispatches, invoices, and delivery notes.
Update stock movement records and coordinate with the inventory team.
Ensure compliance with company policies and legal requirements for transportation.

Customer Service & Issue Resolution
Address customer queries related to deliveries and resolve complaints efficiently.
Coordinate with the sales and customer service teams for order status updates.

Compliance & Safety
Ensure adherence to food safety and hygiene standards in beverage handling.
Follow company protocols for vehicle loading, sealing, and documentation.

Skills :

Strong coordination and organizational skills.
Knowledge of dispatch software and inventory management systems.
Ability to handle pressure and multitask effectively.
Good communication and problem-solving abilities.
Basic understanding of transportation regulations and compliance.