Digital Marketing Manager

Job Summary

The Digital Marketing Manager will lead the strategic vision, operational management, and growth of the assigned vertical. This dynamic role requires exceptional leadership, deep industry knowledge, and a passion for driving innovation and achieving business objectives.

Key Responsibilities:

Strategic Leadership:

• Develop and execute strategic plans to meet organizational goals and drive vertical growth.
• Identify emerging trends, market opportunities, and potential risks to shape the verticals direction.

Team Leadership:

• Lead, inspire, and manage the vertical team to ensure optimal performance and productivity.
• Foster a collaborative, high-performing team culture focused on innovation and continuous improvement.

Client Relationship Management:

• Build and maintain strong client relationships, ensuring the highest levels of service and satisfaction.
• Act as a key point of contact for client escalations, resolving issues promptly and effectively.

Performance Monitoring:

• Analyze vertical performance metrics, identifying areas for improvement and implementing corrective actions.
• Regularly review client accounts to ensure alignment with objectives and growth targets.

Market Analysis:

• Stay updated on industry trends, competitor activities, and regulatory changes to identify opportunities and challenges.
• Provide insights and recommendations based on market intelligence to maintain a competitive edge.

Operational Excellence:

• Ensure adherence to company policies, procedures, and industry regulations across all vertical operations.
• Maintain clear, professional, and timely communication with clients and within the team

Conflict Resolution:

• Address and resolve client or team-related conflicts effectively while maintaining positive relationships.
• Implement solutions that balance client satisfaction with organizational objectives.

Skills and Competencies Required:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in a leadership role within the industry.
• Strong strategic thinking and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• Strong understanding of market dynamics and customer needs.
• Ability to manage multiple projects and meet deadlines.
• Excellent problem-solving and negotiation skills.