Agent Partnership Specialist

The Opportunity:

We, at Flywire, are seeking an Agent Partnership Specialist (APS) to drive the delivery and execution of our solution to small to medium Education Agents in India. The APS will be pivotal within a team of APS FlyMates who work together to execute on strategies and tactics designed to build up our smaller clients into valuable Flywire partners. These strategies are focused on increasing payer growth, improving retention, identifying opportunities for improvement and providing accurate and timely issue resolution to ensure clients (Agents) understand the value of the Flywire Payment Solution and other Flywire products. The APS will report to the Agent Partnership Specialist Lead.

As part of this role you would:

• Call connect with the leads provided by clients for sales conversions

• Assist the Agent Partnership Specialist Lead to create strategic plans for clients to maximise utilisation and growth

• Execute the strategic account plans for each client to maximise utilisation, growth and revenue

• Initiate dialog and build relationships with crucial points of contact

• Manage new client end to end for support

• Present products and services to customers in an informative, educational, timely and consultative manner

• Support and uncover cross sell opportunities with existing clients

• Drive revenue/payer/money moved growth activities and objectives

• Organise materials and plan territory maps for marketing plans, 1 to many training sessions and periodic agent promotions

• Assist Relationship Management team in peak period with administrative support for activities such as completion of payment instructions, data entry and data analysis

• Any other tasks as set by Agent Partnership Specialist Lead