Customer Support Executive

Company Name : Flying Colour Business Setup Services LLC

Company Website : https://www.flyingcolour.net/

All Holidays will be as per UAE Calendar

Below are the details of the job

Position: Relationship Officer/ Client Coordinator

Location : Work from Home (Remote)

Should have their own Laptop,stable wifi,android phone,power backup

Type Full Time

Working Day - 6 days working (monday to saturday)

Working Timing -

Monday to Friday - 10.30am to 8.00pm IST

Saturdays - 10.30am to 5.30pm IST

[Job description]

Roles and Responsibilities

- 3+ Years experience in Customer care(Calling)/Administrative role

- Major Experience in Operations role.

- Familiar with CRM and good communication skills

- Acts as a first contact for all clients and creates an inviting, professional atmosphere.

- Answer clients calls & Emails and address their queries and concerns within the assigned timelines.

- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.

- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines

- Responsible for handling a portfolio of 70-80 clients.

- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.

- Handle and resolve client issues or concerns promptly and effectively, collaborating

with internal teams.

- Ensure the quality of service provided to clients is as per the standards defined by the company

- Preparation of applications on Freezone and Offshore Portals.

Full Name-

Total Exp-

Relevant Exp-

Notice Perid-

Current salary in hand-

Expected salary in hand-

current location-

Interested candidates can send their CV's with above required details at hrdept2@flyingcolour.com or +971 52 939 6783