Flipkart - Key Account Manager (1-5 yrs)

Key Account Manager - Flipkart Minutes

About Flipkart:

Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy.

- Flipkart is maximizing for our customers, stakeholders, and the planet at large!

Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading payments Apps in India.

About the role:

- A large part of Flipkart's growth as far as categories are concerned is through the management and development of Key accounts. Ever since Flipkart's migration to a marketplace model, there has been a keen focus on the development of key accounts for the growth of respective categories.

- Key accounts for a category can include large brands or large vendors who deal with products from a particular line. The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts are concerned.

You are responsible for:

Business strategy:

- Know the customer: Deeply understand customer behaviour, develop new customer insights.

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them.

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the competition: Understand on-line and off-line players. Ensure Flipkart selection stays well ahead of the competition.

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required.

Vendor Management:

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical.

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category Market Understanding.

- Develop a thorough knowledge of the market - short term and long term trends.

- Have an in depth knowledge of competition and vendor and ability to influence the market.

- Develop and implement industry best practices. move the industry with you!

Selection and Offers:

- Own buying cost improvement and overall portfolio management.

- Manage in store promotions along with brands - make brands partners in customer communication.

- Make Flipkart the "destination of choice" for the customers through the largest and the greatest assortment of products on offer.

- Driveportfolio management for best offers and discounts for the customers.

Purchasing and Inventory:

- Key driver of working capital management and inventory - ensure an optimal.

- Develop and manage a purchase strategy with the brands to ensure best selection along with the optimal cost and service.

You should have:

- Educational background - Graduation/MBA.

- Knowledge of Retail, consumer goods industry is a plus.

- Desire and ability to think like the customer.

- Ability to translate strategies into execution plans and take them to completion.

- Highly analytical.

- Willing to take calculated risks to grow the category.

- Excellent verbal and written communication with interpersonal skills.

- Strong understanding of technology and business.

- Must be willing to learn.

- Ability to connect with people across teams & levels.

- Strong bias for Action - Flipkart works at a very rapid pace.

Why work with us?

At Flipkart, we promise to maximize what you care about the most. You'll get an opportunity to leave a mark and create your own legacy, you'll have freedom to experiment, learn and grow, you'll get to work with the best in our inclusive teams and experience our culture of care to ensure that you can focus on doing your best work.

Every Flipster is a Maximiser - Curious, Audacious, Entrepreneurial, Purpose-Driven, Excited By Big Challenges, A Team Player and Inclusive. If this is who you are, then Flipkart is the place where you can thrive.

We understand that your own aspirations and journeys are unique. So you choose what you want to maximise, and we provide you the platform for it. Because when you maximise, we maximise. Visit our career site to know more about what it means to work at Flipkart.

Being Yourself @ Flipkart

Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.