Director - Technical Program Management

Direct Team size: 4-5
Role Summary
General
Technical Program Management is a sub-function under Strategy Deployment function and is responsible to drive large, complex, multi-phased Technical Initiatives that helps to deliver Product/Tech and Business & Operations Capabilities that are identified by Flipkart Leadership as part of Annual
Strategy process and managed through Quarterly implementation cycles.
Technical Program Management acts as an enabler by playing a critical role in initiation of programs defining, structuring and building a deliverable based plan in leading cross-functional Product/Tech teams to focus on outcomes that have business value meeting strategic objectives.
Technical Program Management requires a high level of self-initiative and problem solving ability in a highly ambiguous environment with-in the organization. Technical Program Management makes things happen at Flipkart from Business asks to successful program implementation.
Specific
This leader will manage a group of Senior Technical Program Managers & partner with Engineering
leadership of the Flipkart. Objectives of this group are - ensuring Resiliency, Scalability of Tech Systems, Security, Compliance, Standardization and Risk Management.
Data center Migrations, Scale & Risk Management for spike events in B2C commerce, Application
Upgrade Cycles Strategy, Tech Business Continuity Planning, Opex optimization will be functional areas
where strategic programs will be set up in any given year, this team of program managers help to Structure the program
Manage execution
Manage Risk & Communication
Responsibilities
Partner with Stakeholders (Engineering leaders, Architects, Product) in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational/Functional goals.
Drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR
Reviews for the Product/Tech teams
Create/manage prioritization and execution framework to manage backlog of Initiatives.
Own and execute E2E the SDLC for one or more top level key technical initiatives by partnering with
Project Sponsors, other Technical Program Managers, and multiple development teams
Partner with Architects and drive high-quality technical solutions, and provide inputs regarding architecture, design, and priorities
Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
Clearly articulate & communicate vision, plans and project status to Flipkart Leadership Team and key technical and business stakeholders
Engage with other teams across Flipkart to evangelize your teams work, to build relationships and help identify existing technologies/processes that can be leveraged to meet your teams goals
Must Haves
Good business & product/tech understanding of few of the following
Datacenter Technology & Migration Planning
Cloud Migration Strategies
Mobile App Development
User Experience Design
e-Commerce Funnel e2e
Fulfillment & Supply Chain
Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and
evaluate opportunistic new ideas with internal and external partners
Hands-on experience in establishing and driving Agile methodology
Detail-oriented with a demonstrated ability to self-motivate and follow-through on programs
Taking ownership and of delivering results in a fast paced environment, including history of
successfully delivering large scale projects end to end, through the entire life-cycle
Competencies needed for Success
E2E Thinking - Understand the overall product/tech strategy, influence/align cross functional
teams, with an entrepreneurial mindset in solving the underlying product/tech challenge
Technology Acumen - Understand relevant Tech stack for mobile app development, microservices,
data centers, virtual machines, Kubernetes etc
Stakeholder Management - Align the stakeholders on 'What's' and the 'How's' of the
Technical Program
Execution Excellence - Drive execution rigor using set practises , Manage & Drive
Change wherever needed
Problem Solving & Decision Making - Proactively identify problems & drive solutions,
Make decisions which are based on the values and principles of the organization
Experience
14-20 years industry experience in total with min 4 to 8 years of product / technology
background in implementing Product & Tech solutions addressing business needs & outcomes
Experience in partnering with Senior Leadership & driving Strategic Initiatives
Must have led large, multi-team technical programs / initiatives that addressed end customers
pain points / business outcomes directly
A very good understanding of Program Management methodologies including hands-on
experience in driving various aspect of program management
Very good understanding of SDLC methodologies, in particular Agile methodologies and a
know-how in implementing & adapting them
Startup experience will be a plus
Education/Qualification
Bachelors/Masters Degree in Computer Science/Information Technology, PMP/other program management certifications, Agile/SAFE certification