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19 Fiserv Jobs
Quality Assurance / Automation Engineer
Fiserv
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 3 or more years of relevant work experience in Contact center technologies/Omni Voice/Self service applications.
- 3 or more years of work experience in IVR that includes(Inbound/Outbound) and IVR automation projects
- Experience in Empirix Hammer/CYARA and TOSCA (AS1/AS2 certified).
- Experience with reusable component development.
- Experience with developing software test plans.
- Experience with managing defects lifecycle using standard tools.
- Experience with Agile and CI/CD pipeline.
- Experience with DevOps Tool chain (Jenkins, qTest, JIRA, GitLab, Harness, Nexus)
- Experience with automation tools and frameworks.
- Experience with developing software test plans.
- Experience with managing defects lifecycle using standard tools.
- Experience in STLC - Test Case Authoring, Test Case Scripting/Automation, Test Case Execution, and Experience Validation & Performance Engineering.
- Reviewing the architecture of the existing tools if needed and make them more efficient. Review the existing processes and come up with innovative solutions to make the processes efficient.
- Participating in multiple meetings with IT owners, business owners, product owners and team members.
- Knowledge of SDLC practices and methodologies Agile, SWIFT Agile.
- Knowledge on flow-based automation.
- Knowledge on Database.
- Knowledge of performance engineering with exposure to tools like LoadRunner/JMeter
- Experience in Google Dialog Flow SDK or KORE AI and Selenium
- Written and verbal communication skills.
- Ability to keep track of all defects resulting from testing, ensuring all high and urgent priority defects are reported on time.
- Ability to write SQLs and Procedures for testing needs.
- Adapt with test case management.
- Ability to proactively communicate with others both within and outside of the immediate team to resolve issues and get questions answered as required.
- Communication and presentation skills.
- Experience in functional/usability testing and websites across different Voice channels, multiple browsers.
Employment Type: Full Time, Permanent
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What people at Fiserv are saying
Rating based on 1 Automation Engineer
review
Anonymous · Engineering - Software & QA
in Noida
It's more about people who want to live their life laid back and want to be satisfied with their learning.
- Job security - Good
No New Technology to work upon People at Onshore keep their knowledge intact and keep the blame game on offshore folks
- Skill development - Poor
Automation Engineer salary at Fiserv
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