Senior CSA

Job Summary: A CSA in this role deals with making outbound calls to customer for various process related tasks. The associate provides appropriate solutions to the customer while providing a high level of customer service and accurate information.

Key Responsibility:

1. Production, Quality

2. Shift and Schedule adherence

3. Process Knowledge

Key Skills :

Good Communication Skills

Listening & Comprehension

Qualifications - External

Minimum Eligibility:

1. Min Graduation (Any discipline - 3 years) with or without arrears 2.Flexible to work in rotational or night shifts.