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2 First Page Technologies Jobs

Inbound Support

0-3 years

Noida

1 vacancy

Inbound Support

First Page Technologies

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

First Page Technologies is looking for Inbound Support to join our dynamic team and embark on a rewarding career journey
  • Customer Inquiries: Inbound Support Professionals are responsible for responding to customer inquiries, which can come through various channels such as phone calls, emails, chat, or even social media
  • Issue Resolution: They work to resolve customer issues, answer questions, and provide solutions to problems while maintaining a high level of customer satisfaction
  • Product or Service Knowledge: They must have a deep understanding of the company's products or services to effectively assist customers and provide accurate information
  • Communication Skills: Effective verbal and written communication is essential to clearly and professionally interact with customers and address their concerns
  • Multitasking: Managing multiple customer inquiries simultaneously and efficiently is often required in this role
  • Documentation: Recording customer interactions, issues, and resolutions in a systematic manner for reference and analysis is crucial for process improvement
  • Customer Feedback: Collecting feedback and reporting common customer issues or trends to the relevant departments for continuous improvement

Employment Type: Full Time, Permanent

Read full job description

What people at First Page Technologies are saying

What First Page Technologies employees are saying about work life

based on 2 employees
100%
50%
100%
Flexible timing
Monday to Saturday
No travel
View more insights

First Page Technologies Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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