B2A_BP-DBS_Senior Process Associate

Senior Process Executive is responsible for error free timely delivery of output for clients. Should possess a better understanding of the Industry and adhere to the company policies/procedures.

Competencies:

• Understanding of the Real Estate Market in terms of title, deeds, maps, property formats.
• Understanding the basic nature of the domain and relating that to the search process.
• Understanding the recording format in the assigned county through correct keying of the data input.
• Understanding of the various reports/products available in the project assigned
• Communicating in an effective and timely manner to the concerned Line manager
• Comply with Turn Around Time and Accuracy as per Service Level Agreement / operations metrics
• To adhere to organization s Information security policies and procedures such as Acceptable use policy
• Define/Driving quality and time metrics of the processes with reference to their complexity and criticality
• Drive operational excellence initiatives for projects through process improvements/automation
• Troubleshoot/Analyze any issues faced with the teams and provide appropriate information for completing the process with help of Quality Controllers

Desired Qualification/Experience:

• Min One year of experience in the industry
• Any under graduate degree, diploma
• Minimum typing speed of 35 words per minute with 95% accuracy
• Good knowledge of English
• Should possess good analytical and problem-solving skills.
• Adaptable to learn new processes, concepts, and skills.
• Should be willing to work in shifts.
• Learn quickly and take ownership of responsibilities