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4 Field Work Jobs
Executive - Retention ( Field Work)
Petpooja
·
1-5 years
₹ 1 - 4L/yr
Bangalore / Bengaluru
3 vacancies
Executive - Retention ( Field Work)
Petpooja
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
LAPTOP, TWO WHEELER & DRIVING LICENSE MANDATORY.
Eligibility Criteria:
- Candidates should be comfortable in fieldwork.
- Candidates should know the vernacular language.
Roles and Responsibilities:
- Conduct field visits to meet clients and strengthen relationships.
- Collaborate with marketing and sales teams to develop retention strategies.
- Analyze customer data to identify trends and areas for improvement.
- Proactively engage with customers in person to address concerns and gather feedback.
- Resolve customer issues promptly and effectively, both in person and remotely.
- Educate customers on product features and updates during field visits.
- Monitor key performance indicators (KPIs) related to retention and implement improvement
strategies.
- Collaborate with other departments to enhance the overall customer experience.
Employment Type: Full Time, Permanent
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Petpooja Benefits
Work From Home Health Insurance Job Training 
Cafeteria Team Outings Soft Skill Training 
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