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FIS

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3.9

based on 5.3k Reviews

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168 FIS Jobs

Operations Analyst (Payments Domain-Flexible Shifts)

6-10 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Operations Analyst (Payments Domain-Flexible Shifts)

FIS

posted 28d ago

Job Description

About the team
This role is a part of our OPF Team. Team works on providing L2 application support FIS hosted Payment solutions to clients in APAC region. We are looking to add an energetic, talented, and experienced support analyst senior to our growing team. The role is to provide L2 support, examine mistaken payments along with incident management, change management, problem management. day to day processing of files and fixing the production issues that may arise and require further investigation and resolution
What you bring:
  • Looking between 6- 10 years of experience.
  • Must be open for 27*7 Shifts.
  • Good experience in Incident Management, Change Management, Problem Management, file Uploads that come from schemes
  • Good experience in Configuration changes, Business Validations for all Changes/Releases that goes to PROD, AWS File Transfer operational functional support for File movement.
  • Closely work with Developers/L3 team to provide correct analysis and solution.
  • Supports and configured AWS services for overall processing.
  • Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job.
  • Coordinates testing of applications, systems, processes and procedures, hardware and/or software changes.Be included in rotating on-call schedule.
  • Lead and assist with resolving incident response and technical investigations as needed.
What you will be doing:
  • Overall experience of 6-10 years
  • Good experience in Bit Bucket, SVN, GIT, Maven , CI/CD.
  • Knowledge on banking or payments domain.
  • Good experience in Databases - Oracle, MQ - IBM MQ, Log monitoring -SPLUNK and typical log files via unix/linux machine,OS - Unix/Linux
  • Good to have - Docker . Kubernates, AWS services (S3 Storage, CloudWatch, AWS EKS)
  • Good experience in Jenkins, Artifactor, Change Management ,ServiceNow, Jira
Added bonus if you have:
  • Knowledge of FIS products and services.
  • Knowledge of financial services industry.
  • Knowledge of basic financial analysis principles and ratios.
What we offer you
  • An exciting opportunity be a part of World s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain.
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Analyst roles with real interview advice

People are getting interviews at FIS through

(based on 318 FIS interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
39%
17%
11%
9%
5%
3%
16% candidates got the interview through other sources.
High Confidence
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What people at FIS are saying

3.8
 Rating based on 9 Operations Analyst reviews

Likes

This is very good platform to work with comfort

Dislikes

Nothing to dislike it is a best platform

Read 9 reviews

Operations Analyst salary at FIS

reported by 91 employees with 1-8 years exp.
₹2.2 L/yr - ₹10.1 L/yr
18% more than the average Operations Analyst Salary in India
View more details

What FIS employees are saying about work life

based on 5.3k employees
75%
77%
81%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

FIS Benefits

Work From Home
Health Insurance
Cafeteria
Free Transport
Team Outings
Job Training +6 more
View more benefits

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FIS Chennai Office Locations

View all
Chennai Office
FIS Global Business Solutions India Private Limited, B-7 & B8, 1st Cross Rd, Ambattur Industrial Estate Chennai
Tamil Nadu 600058
Chennai Office
FIS Global Business Solutions India Private Limited, Old No 25, New No 22,Arirhant The Viceroy Building, Sardar Patel Road, Guindy Chennai
Tamil Nadu 600032

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