Account Services Associate Specialist

Are you curious, motivated, and forward-thinkingAt FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Team:

We are Platform Securities Team providing Investment Accounting Services to Investment Advisor Globally, so we have different teams working on Income and Corporate Actions, Trade Settlement, Position Recon, Cash Recon, Exception Resolution, Financial Reporting and so on.

What you will be doing

• Day to day posting of dividend, interests and other incomes
• Build strong understanding of core systems and how they work together.
• Review, research and provide feedback on processing discrepancies/ errors to prevent recurrence
• Analyze existing systems and processes to identify gaps and opportunities for cost/ quality/ process improvements.
• Support meeting Service Level Agreements for TAT, utilization, productivity quality
• Ensure compliance with external and internal audit and confidentiality/ regulatory requirements
• Contribute to implementing and enhancing the policies and procedures for knowledge management.
• Addressing client queries and building a cordial relationships.
• Develop and maintain procedures and controls to ensure compliance with corporate, regulatory, and audit requirements.
• Review dividends and other corporate actions that have tax or basis consequences.
• Work with internal Trust Operations departments to identify, correct, or improve operational processes and procedures.

What you bring:

Knowledge / Experience

• 3+ years experience in the field of Income/Dividends/Corporate Actions posting.
• Good to have knowledge of Global Plus system
• Should Possess a working knowledge of all types of investment assets, including but not limited to equities, fixed income, mutual funds, alternatives, derivatives, foreign securities, exchange-traded funds etc.
• Candidate should have exposure around audits (internal and external) and strong understanding around Risk and Control framework.
• Establish strong relationship with onshore counterparts and should be capable of handling Client Queries and Issues.
• Working closely with the team to identify process needs, putting strong controls in place, and identify the gaps in process. Also ensure that all SLA s are met.
• Raise any issues related to process, people and others to line management on urgent basis with possible solution.
• Should be very active who can discover out the opportunities in existing business by gaining efficiencies, Automating the processes

Qualifications

• Masters/Bachelor s Degree in Accounting, Business Management/Administration or related field of study.

Competencies

• Excellent oral and written communication and articulation skills;
• Time Management Prioritization Skill;
• Strong interpersonal skills customer orientation and an unwavering commitment to service quality;
• Strong research and analytical skills and attention to detail
• Collaborative - Collaborate with different groups and complete the assigned task
• Attention to detail - Understand customer requirement in detail and process per procedure
• Organized approach - manage and adapt priorities according to client and business requirements
• Team Player- Be part of a global team.
• Well versed with MS Office applications (Word, Excel PowerPoint, Teams, etc.).
• Should be a dependable resource with a willingness to work stretched hours (if required).

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS is the worlds largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard Poor s 500 Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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