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Fixed Term Contract (9 Months) - Process Specialist

0-3 years

Gurgaon / Gurugram, Delhi/Ncr

1 vacancy

Fixed Term Contract (9 Months) - Process Specialist

Fidelity International

posted 11d ago

Job Role Insights

Flexible timing

Job Description

About your role

The GPS Platform transformation team is responsible for delivering strategic change projects for business. This includes defining product roadmap, testing the product, coordinating launch readiness, new process design and stakeholder communication of change initiatives impacting the GPS frontline and back office teams. The objective of this role is to provide the best possible service to our customers by taking ownership of various initiatives and project tasks for the department by virtue of having in-depth knowledge of all related aspects of the process within the business area, an individual in this role would be able to define and support customer centric solutions as well as meet all expected and defined deadlines.

Some key responsibilities include:

  • Assist with discovery and definition phases of large strategic change projects.
  • Play the role of Operations Change lead supporting on GPS change priorities
  • Individual is expected to assist with analysis, E2E testing and input into Business readiness and owning delivery of operational readiness activities
  • Provide representation on Agile Scrum Ceremonies

About you

  • Good understanding of products and the various WI operational and customer Journey
  • Minimum 3 years of overall experience
  • Preference will be given to candidates with experience in working on change agenda
  • Knowledge of UK/Europe financial services industry
  • Comfortable to work in a heavily matrixed environment
  • Demonstrable knowledge and understanding of customer needs.
  • Strong focus on delivery with excellent communication, presentation and writing skills
  • Experience in working with data from several different sources simultaneously.
  • Happy to use initiative and make suggestions to improve current processes.
  • Good overall knowledge and willingness to learn and become proficient in numerous applications used within FIL

Please note that the role is a short-term contract role for 9 months.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Process Specialist roles with real interview advice

Top Fidelity International Process Specialist Interview Questions

Q1. Longest Increasing Subsequence Problem Statement Given an array of integers with 'N' elements, determine the length of the longest subseque ... read more
Q2. Sorted Matrix Problem Statement You are provided with an N x N matrix MAT consisting of positive integers, where each row and column is sor ... read more
Q3. Longest Palindromic Subsequence Problem Statement Given a string A consisting of lowercase English letters, determine the length of the lon ... read more
View all 31 questions

What people at Fidelity International are saying

3.8
 Rating based on 11 Process Specialist reviews

Likes

- Working culture is good where management is from uk

  • Skill development - Excellent
  • +3 more
Dislikes

- Too much cost cutting in last few years not giving good hikes on promotion

Read 11 Process Specialist reviews

Process Specialist salary at Fidelity International

reported by 104 employees with 4-11 years exp.
₹6 L/yr - ₹12 L/yr
72% more than the average Process Specialist Salary in India
View more details

What Fidelity International employees are saying about work life

based on 577 employees
78%
94%
79%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Fidelity International Benefits

Submitted by Company
We’ll help you find the perfect balance
We’re welcoming
We’re flexible
Submitted by Employees
Free Transport
Free Food
Work From Home
Cafeteria
Health Insurance
Soft Skill Training +6 more
View more benefits

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Fidelity International Gurgaon / Gurugram Office Location

View all
Gurgaon/Gurugram, Haryana Office
FIL India Business and Research Services Private Limited, Building No. 9, Candor TechSpace, Sector- 48, Gurugram, Haryana Gurgaon/Gurugram, Haryana
122018

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