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2 Fenestec Technologies Jobs

Junior C # . NET Developer

0-3 years

Jaipur

1 vacancy

Junior C # . NET Developer

Fenestec Technologies

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

We are a rapidly growing startup in the door and window industry seeking a dedicated and knowledgeable Customer Service Engineer to join our team. The ideal candidate will have a blend of technical skills and customer service experience, with a particular focus on programming languages and CAD tools. Experience in the door and window industry is a significant plus. .
Key Responsibilities
  • Customer Support: Provide technical support and assistance to customers, addressing inquiries and resolving issues related to our products and services.
  • Technical Problem Solving: Utilize your technical knowledge to diagnose and troubleshoot customer problems, ensuring timely and effective solutions.
  • Programming and Scripting: Apply your knowledge of programming languages to customize and enhance our product offerings and support tools.
  • CAD Expertise: Use CAD tools to create, modify, and analyze product designs, providing customers with detailed technical information and assistance.
  • Product Training: Conduct training sessions and webinars for customers, helping them understand and utilize our products effectively.
  • Collaboration: Work closely with the engineering and product development teams to provide customer feedback and contribute to product improvements.
  • Documentation: Create and maintain detailed documentation of customer interactions, technical issues, and resolutions.
  • Required Skills and Qualifications:
  • Educational Background: Bachelor s degree in Engineering, Computer Science, or a related field.
  • Technical Knowledge: Proficiency in at least one programming language (e.g., Python, C#, Java) and experience with CAD tools (e.g., AutoCAD, SolidWorks).
  • Customer Service Experience: Previous experience in a customer-facing role, with strong problem-solving and communication skills.
    • Industry Knowledge: Familiarity with the door and window industry is highly desirable.
    • Analytical Skills: Ability to analyze technical problems and provide effective solutions.
    • Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical information to non-technical customers.
    • Organizational Skills: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
    Preferred Skills:
  • Industry Experience: Previous experience in the door and window industry.
  • Technical Writing: Ability to create clear and concise technical documentation and user guides.
  • Training Experience: Experience conducting technical training sessions or webinars.
    • Software Proficiency: Familiarity with CRM software and support ticketing systems.

    Employment Type: Full Time, Permanent

    Read full job description

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    Fenestec Technologies Benefits

    Team Outings
    Work From Home
    Education Assistance
    Soft Skill Training
    Job Training
    Free Transport +6 more
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