Financial Systems Support Specialist

Role & responsibilities

You will act as a key business partner to provide 1st line support for the different Corporate and Regional Finance Controllers Systems (PeopleSoft Financials, Oracle Cloud Financials).  This can include:

• Review, analyze and resolve system questions and issues, mainly in the area of Travel & Expenses, User Profile handling, and related issues.  Ensure the necessary follow up and communication with other teams involved or impacted (US Financial Systems, IT).  Support US teams for specific request and projects.
• Review, assess, and follow up system access requests.
• Month-end close support: scheduling & monitoring of processes and reports, daily controls & reconciliations, ensuring SOX compliance.
• e-Banking software support (various platforms): review, assess and follow up security requests, file & upload issues, etc.  Ensure SOX compliance.

Preferred candidate profile

• Have relevant experience 6 to 7 years and 3 to 4 years in Ship to Collect.
• Analytical Skills;Problem Solving Skills;Presentation Skills;Interpersonal Skills;Judgement & Decision Making Skills
• Have a degree in Finance, Accounting or IT.
• Are fluent in English, with excellent communication skills (verbal & written).
• Have a good understanding of finance processes (Procure-to-Pay, Record-to-Report) and accounting concepts.
• Are PC literate, with knowledge of / interest in system software & applications.
• Have excellent customer service orientation with experience of building effective relationships whilst providing support.
• Have the ability to set priorities, develop a work schedule, and track progress.
• Have the ability to work independently.