Fareportal || Premium Process || Customer Support Executive

Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.

FAREPORTAL HIGHLIGHTS:

• Fareportal is the number 1 privately held online travel company in flight volume.
• Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
• 2019 annual sales exceeded $5 billion.
• Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.

Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Overview

As a customer support executive you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the team. The role is Full-time working the night shifts 5 days per week, work from Office.

Responsibilities

• Rescheduling flight reservations
• Handling customers queries over the call predominantly for ticketing rescheduling/cancellation, Issuance/ reissuance.

Requirement

• Graduate with Min. 9 Months of International Voice experience.
• Must be well versed with GDS.
• Backend/ Non voice experience not considered.
• Excellent communication, interpersonal and presentation skills.
• Open to work 24/7 as per business requirement.

Interested candidates with good communication may call on 8882217641 or send profiles - via what's app/apply on this position.