1 Ezyman Job

Responsibilities

• Customer service: Greet customers, answer questions, and resolve issues
• Scheduling: Schedule appointments, vehicle drop-offs, and pick-ups
• Repair estimates: Provide cost estimates and timelines for repairs
• Communication: Communicate with customers and technicians about vehicle issues, status, and costs
• Sales: Sell products and services to customers
• Warranty: Provide information about warranty protections and potential cost savings
• Quality assurance: Ensure the quality of service meets the dealership's standards
• Problem resolution: Address customer issues and concerns promptly

Skills and knowledge

• Excellent communication skills
• Ability to think on their feet
• Extensive knowledge about products and services
• Ability to translate complex vehicle issues into understandable terms for customers