Site Reliability Engineer

• Responds to and resolves escalated incidents for customer issues or monitoring alerts.
• In-depth analysis of incident root cause;
• Working with RD and architecture teams on defects and runtime inefficiencies identified in the production environment;
• Building diagnostic and analytical tools that improve the MTTA, MTTD, and MTTR.
• Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems
• Configuring and integrating commercially available monitoring tools into the production systems
• Validate and Verify software deliverables for production readiness.
• Risk assessment and mitigation of changes to the production systems

• Strong work experience in Unix/Linux
• Strong knowledge Java Web-based enterprise applications.
• Strong work experience and troubleshooting skills in Kubernetes systems
• Strong work experience in Microservices using Kubernetes and container applications
• Working experience of AWS with CloudWatch, EKS, EFS, S3, RedShift and other AWS services
• Working experience in using AWS tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring)
• Sound knowledge in one of the major programming languages (such as Java) and performance tuning.
• Ability to automate mundane tasks using shell scripts, python, etc.

Working Knowledge in basic networking and various application and transport protocols

• HTTP(s), JMS and etc.
• TCP, UDP

• Experience working with one or more of the followingSplunk, Dynatrace, Zabbix, Prometheus, etc.
• Experience working with one or more of the followingOracle, PostgreSQL, MongoDB
• Experience working with messaging subsystemsRabbitMQ, Interconnect, AMQ.
• Working experience working with Jenkins, GIT