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Voice Professional
ezDI
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
- To utilize the P P s (policies and procedures) established for the process and also stay updated with changes done with the P Ps.
- To improve the performance based on the feedback provided by the reporting manager / quality audit team.
ACADEMIC AND PROFESSIONAL BACKGROUND
- HSC / Diploma / Any degree except B.E, B.Tech, MBA, MCA and life science graduates.
COMPETENCIES, SKILLS AND OTHER REQUISITES
- Good verbal and written communication skills,
- Sound analytical skills,
- Logical thinking,
COMPENSATION AND BENEFITS
- Competitive remuneration + monthly performance based incentives + health insurance + PF Gratuity + Two Way Cab Facility.
Employment Type: Full Time, Permanent
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based on 22 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ezDI Benefits
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