Senior Human Resources Generalist - IT (6-9 yrs)

Job Overview:

- We are seeking an experienced and proactive Senior HR Generalist to take charge of a wide range of HR functions, including employee onboarding and offboarding, performance management, compliance, training and development, employee relations, and engagement initiatives.

- This role will serve as a strategic partner to the business, ensuring smooth HR operations and fostering a positive employee experience throughout the organization.

- The ideal candidate will possess a solid HR foundation, excellent organizational skills, and the ability to implement innovative and effective HR solutions to drive employee satisfaction, retention, and organizational success.

Key Responsibilities:

Onboarding & Offboarding:

- Manage the end-to-end onboarding process, ensuring a seamless and welcoming experience for new hires.

- Conduct orientation sessions to introduce company policies, values, and expectations.

- Administer role-specific and compliance training for new employees.

- Handle offboarding processes, including conducting exit interviews, ensuring compliance with asset return policies, and collecting feedback to improve the employee lifecycle experience.

Employee Relations & Engagement:

- Act as a point of contact for employee concerns, resolving workplace issues and maintaining a positive and productive work environment.

- Support managers in addressing performance-related concerns and conflict resolution while adhering to organizational policies.

- Organize and manage employee engagement activities, including team-building workshops, corporate celebrations, and wellness initiatives, to promote a collaborative and inclusive workplace culture.

- Develop and execute initiatives to enhance employee morale, satisfaction, and retention.

Performance Management:

- Oversee the performance appraisal process, ensuring timely execution and alignment with organizational goals.

- Collaborate with managers to establish performance improvement plans (PIPs) and provide ongoing support to employees to help them meet performance expectations.

- Analyze performance trends and provide actionable insights to senior leadership to drive improvements and organizational success.

Learning & Development:

- Identify training needs by conducting skills gap analyses and collaborating with leadership to design development plans.

- Develop and implement innovative learning solutions, such as e-learning courses, leadership training programs, and compliance workshops, to enhance employee skills and career growth.

- Oversee the administration of the Learning Management System (LMS), tracking employee progress and maintaining accurate training records.

- Conduct refresher sessions and ensure employees remain compliant with policies and regulations.

Policy Implementation & Compliance:

- Ensure compliance with company policies, labor laws, and industry standards across all HR activities.

- Keep policies and procedures up to date and communicate changes effectively to employees.

- Conduct audits to ensure adherence to HR policies and resolve any compliance issues.

- Serve as a liaison between employees and management regarding policy-related matters.

HR Data Analytics & Reporting:

- Analyze key HR metrics, such as employee turnover, retention rates, and engagement levels, to provide actionable insights and inform decision-making.

- Prepare and present regular reports to leadership on workforce trends and HR performance.

- Leverage data to design strategies for improving employee satisfaction and retention.

Compensation & Benefits Administration:.

- Assist with payroll processing, ensuring accuracy and timely submission of employee data.

- Support employees with benefit-related queries, ensuring smooth resolution of issues.

- Conduct market research to ensure competitive compensation packages.

Recruitment & Talent Acquisition Support:.

- Collaborate with the recruitment team to ensure smooth hiring processes, from drafting job descriptions to interviewing candidates.

- Support workforce planning and talent pipeline management initiatives.

- Partner with hiring managers to ensure a positive candidate experience.

Change Management & Organizational Development:.

- Actively participate in driving change management initiatives, ensuring alignment with company values and objectives.

- Support leadership in rolling out organizational development initiatives, restructuring, and process improvements.

HR Administration & Documentation:.

- Maintain accurate employee records, including personal data, attendance, and leave management, in compliance with data protection regulations.

- Ensure timely completion of employee documentation, such as offer letters, contracts, and other HR-related agreements.

- Streamline HR administrative processes to improve efficiency and effectiveness.

Key Requirements:.

- Master's degree in Human Resources, Business Administration, or a related field.

- 6-9 years of HR experience, with exposure to multiple areas such as employee relations, engagement, and performance management.

- Strong knowledge of labor laws, HR policies, and compliance requirements.

- Exceptional interpersonal and communication skills, with the ability to build trust and rapport across all levels of the organization.

- Proven ability to handle multiple responsibilities and work in a fast-paced, dynamic environment.

- Proficiency in HRIS, LMS, and Microsoft Office Suite.

- Experience managing employee engagement and retention initiatives.

- Familiarity with change management and organizational development principles.

- Expertise in designing and implementing innovative learning programs.