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3 Eyelit Technologies Jobs
Junior Associate Application Specialist
Eyelit Technologies
posted 3d ago
Job Role Insights
Key skills for the job
Job Description
- Provide first and second-line support to customers, resolving issues and addressing concerns effectively.
- Perform manual and automated testing of new releases and updates to ensure functionality and reliability.
- Test and commission the final system to confirm it meets all specified requirements and performance standards.
- Record and track any issues with all relevant details in the issue tracking systems
- Ensure appropriate documents are generated for every deliverable. Add and keep up-to-date the company knowledge base
- Contribute to project implementations from initial requirements gathering, design, execution, QA, customer training, Go-Live support through to ongoing support, ensuring smooth transitions and successful outcomes.
- Build and configure screens, dashboards, and user interfaces using Eyelit Technologies designer tools.
- Engage with customers to understand their requirements and determine optimal solutions.
- Conduct training sessions for users to ensure they are proficient in using Eyelit Technologies systems.
- Configure Eyelit Technologies solutions to accurately model and integrate with customer environments.
- Specify, develop, and test interfaces to integrate Eyelit Technologies with third-party systems.
Additional Responsibilities
- Working with the presales team to help out with maintaining and updating existing demo models and assisting with presales demos and relevant collateral
- Input to the product roadmap feedback of customer requirements / opportunities driving system development
- Working with development team to ensure new system functionalities required for a customer meet requirements in terms of specification, testing and delivery on time vs plan
- Participate in other projects and initiatives as assigned.
What you bring
- Bachelor s or Advanced Degree in a relevant field (Business, Computer Science, Engineering)
- Knowledge of manufacturing domain and systems
- Knowledge of Supply Chain Management, Logistics, Optimization, Operations Research, Planning and Scheduling, Resource Allocation, Project Management, AI/ML
- Ability to build and maintain strong client relationships to senior level, understand their business needs, and provide effective solutions.
- Proficiency in delivering presentations to clients, demonstrating product features and benefits.
- Ability to collaborate effectively with cross-functional teams, including Sales, Product Development, and Customer Support.
- Some shifts require working from home and hence require a high speed and reliable internet connection at home.
Nice-to-have:
- Experience with a manufacturing/enterprise software application
- Experience with SQL and databases
- Experience with programming/scripting languages
- Certifications: Relevant certifications in project management, solution implementation or industry-specific certifications can be advantageous
- Strong interest in IT / Computer technology / Manufacturing
Employment Type: Full Time, Permanent
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