Digital Client Support Executive (3-8 yrs)

We are hiring for Digital Client Support Executive

Job Title : Digital Client Support Executive

Experience : Minimum 3 years + in Sales

Location : Abids, Hyderabad

Type : Full-time, Permanent

WORK FROM OFFICE

Immediate joining is preferred.

Job Description :

We're seeking a Digital Client support & Operations Executive to play a pivotal role in our innovative agency. If you're passionate about digital marketing and thrive in a fast-paced environment, we want you on our team.

Roles & Responsibilities :

- Be the main point of contact between the Inmantech and clients.

- Conduct client meetings (online/offline) for presentations and idea discussions.

- Ensure projects are completed on time and within budget.

- Manage financial aspects with clients, including estimates and collections.

- Maintain daily communication with clients and internal teams.

- Engage with new inquiries and lead the pre-sales process.

- Understand client requirements to propose tailored solutions.

- Research client products/services and target markets for Digital Marketing Plans.

- Conduct client briefings, pitches, and proposal presentations.

- Proactively follow up with clients for approvals.

- Provide responsive support for client queries.

- Gather all necessary client information, requirements, and assets to kick-start campaigns effectively.

- Liaise with the Team to ensure campaign setup is accurate and on schedule.

- Monitor campaign performance, ensuring it aligns with client goals and optimizing as needed.

- Get on-boarded clients' campaigns planned and executed.

- Act as a problem solver, identifying and addressing any issues that may arise during the campaign execution process.

- Maintain clear and organized records of campaign details, timelines, and client interactions.

- Provide regular reports to management on the status of client onboarding and campaign execution.

Skills :

- Strong communication skills in English (Written and Verbal) & Hindi (verbal).

- Strong presentation skills.

- Problem-solving skills.

- Proficient in MS Office. (Word, Excel, PowerPoint)

- Strong organizational skills

What We Offer :

We offer competitive compensation as per industry standards and flexible work from our office in Abids, Hyderabad.